Email Filtering
What should I do if I haven’t received an email?
If you were expecting an email but have not received it, you can check by visiting https://junkmail.gdst.net, which will show all emails that have been sent to you over the last 30days (including all those that were blocked).
Logging into Barracuda ESS
Please enter your GDST email address and password to login to ESS https://junkmail.gdst.net
How to release quarantined emails
You can release quarantined email by either clicking on the ‘Deliver’ button with in the quarantine notification email.
Or you can manage this by logging into https://junkmail.gdst.net and filtering by ‘Quarantine’’
How to request the release of a blocked email
Contact the IT team, providing as much detail as possible about the message to be released.
Preferably, if you logged into https://junkmail.gdst.net , change the message filter to ‘Not Allowed’, find the email that you wish to be released and click on ‘Show details’ (example below).
Send a copy of the content, in an email to your IT support team
Link Protection
Any email received from an external address that contains a URL, Link Protection will automatically rewrite the URLs so that the can be directed to a sandbox at click time to block malicious links.
Sending an encrypted email
You can now send encrypted emails to external recipients, if you include ‘(en)’ anywhere in the subject the email will be encrypted.
The process is explained below
1. Ensure that (en) is included in the subject of the email and the recipient is external to the GDST.
2. The recipient will receive an email that will direct them to Barracuda, they will have to create an account to be able to view the encrypted message.
3. Once they have logged in, they will be able to read the email in the browser, but will not be able to reply, the sender will receive a notification that the email had been read.
